FAQs!

Checking In and Out In order that we may prepare your accommodation to a high standard, check out is at 10:30am on the day of departure; and check in time on day of arrival is 16:30 to 20:00.  This can be, most times, varied by mutual agreement. 

Early Check-In & Late Check-Out.  PLease discuss

Parking?  Loads.  All off-road.  Out-of-sight if needed.  Even locked-up can be arranged. 

Payment Methods?  We are always delighted to accept BACS tranfers or Debit/Personal Credit Card Payments.  The only popular card we cannot take is American Express.  Payment by Master Cards or Business Credit Cards will have the appropriate tranactional fee added.     

Cancelation. When we confirm your booking, we have entered into a contract to provide you with your chosen accommodation. Similarly you have entered into a contract to use and pay for it.  If you need to cancel this contract, please let us know as soon as you possibly can! If we can rent out the accommodation to someone else, without loss, there is no cancelation fee. Similarly, if we haven't tuerned others away, we won't pretend we've lost out and attemlt to charge you.  If we have turned others away AND we can't re-let, then cancelation simpy incurs your obligation to meet our loss of profit = £15 per person per night in the B&B OR third of the agreed rental for Self-Catering. If you think that this is honourable, then you're our kind of guest and we'll never try to rip you off.  We recommend that you consider travel insurance which is cheap and often included by banks as an account benefit.

Smoking?  Only ever outside.  For everyone's safety and comfort.  Guests abusing this rule will need to leave and pay £25 per room for fumigation.  

Your expectations of security should acknowledge our policy of providing you and other guests with free general access and locks for rented properties and B&B rooms. We cannot accept responsibility for theft, but will accept responsibility for damage if it has been caused by us (or our employees).  

Children  We’re delighted to provide accommodation for your children on the condition that we can rely upon your effective supervision in all matters concerning enjoyment of accommodation, safety and security.

Responsibility for Losses It is of the essence of our contract that we and you take full responsibility to each other (& you and other guests directly to each other) for any and all losses arising from our and your actions, errors and omissions; this being interpreted by the application of these terms and conditions under English law.  

Notes

By ‘we’ or ‘us’ or ‘our’, please read ‘the owners of Boningale Manor’.

By ‘you’ or ‘your’, please read you and your party.

By ‘guest’ or ‘guests’, please read you or other parties using or visiting our accommodation.